TriMed Login Instructions

First Time Logging In?

As your email accounts are not managed in the Libra Solutions Microsoft environment, you will have to maintain a user and password to access the Libra OnePlace employee portal. A password reset email is sent, because Salesforce does not have the ability to send an initial invitation to join the site. It relies on a ‘generic’ password reset email that allows you to create a password to access the portal. Effective 1/12/2024 Strong Multi-Factor Authentication is required. Instructions for Microsoft Authenticator are below.

Password Reset

You will receive an email titled ‘Finish resetting your Salesforce password’ from Support@ Salesforce.com that you generated by selecting the ‘forgot password’ or an administrator requested a new password on your behalf.

Sample of Email Reset Password

Click on the link in the email sent from Salesforce and follow the directions on the page as follows:

After changing the password, the page will take you to the Libra OnePlace home page.

Multifactor Authentication Setup

  1. Login to Libra Solutions OnePlace:  https://libraoneplace.my.salesforce.com/
  2. Once signed in with your password you will be prompted with the following:

Select “Choose Another Verification Method”

  • Check the option box for “Use verification codes from an authenticator app”
  • The Microsoft Authenticator app is the preferred application.  It can be downloaded from the App/Play Store based on your mobile device type.  If you already have MS Authenticator you can skip to Step 6.

To install the Authenticator app on an Android device, scan the QR code below or open the download page from your mobile device.

Android QR code to open app store

2.    To install the Authenticator app on For iOS, scan the QR code below or open the download page from your mobile device.

iOS QR code to open the App Store

Important: If you’re not currently on your mobile device, you can still get the Authenticator app if you send yourself a download link from the Authenticator app page. You can also search the App Store for “Microsoft Authenticator”

  • Install and open the Microsoft Authenticator app on your mobile device
  • Using the MS Authenticator app, select the “+” to Add Account
  • Choose “Other Account (Google, Facebook, etc.)”
  • Scan the QR code generated by Salesforce displayed on your PC screen
  • Once the new account is setup in the MS Authenticator app you will be shown a One-Time password code that refreshes automatically every 30 seconds.  Enter the current Verification code into the Salesforce window and select “Connect”
  • That’s it.  From now on when logging into Libra Solutions OnePlace Employee Portal you will be required to use Multi-Factor Authentication with your Authenticator app.

 

Appendix

Username
Your user name to access the Libra OnePlace portal will be made up of your email address followed by ‘.simpplr’.  Example: ‘employee@trimed-billing.com.simpplr’

Issues with Logon
If you receive the following error when sent a password reset:

Remedy – your cache on your browser needs to be cleared.  Please clear browser cache and click the link again.  If these instructions are not helpful, please contact the Help Desk at occ@osidigital.com for further instructions.